Return Policy
At Cuffbaby, we strive to provide the best products for your little one. If you’re not completely satisfied with your purchase, we’re here to help!
1. Eligibility for Returns
We accept returns under the following conditions:
- Items must be returned within [7] days of delivery.
- The product must be unused, unworn, and in its original packaging with all tags attached.
- Proof of purchase (order number or receipt) is required.
- Certain items such as personalized products, gift cards, and clearance items are non-returnable.
2. How to Initiate a Return
To return an item, follow these steps:
- Contact our customer support at contact@cuffbaby.com.
- Pack the item securely in its original packaging.
- Ship the item to our return address using a trackable shipping service.
3. Refunds & Processing
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within [7] business days to your original payment method.
- Shipping fees are non-refundable unless the return is due to our error or a defective product.
4. Exchanges
- If you received a defective or incorrect item, we offer free replacements.
- Contact us within [4] days of receiving your order to request an exchange.
5. Late or Missing Refunds
If you haven’t received your refund after the processing period:
- Check your bank account or credit card statement.
- Contact your bank, as processing times may vary.
- If you still need assistance, reach out to our support team.
7. Contact Us
For shipping inquiries, contact us: Email: contact@cuffbaby.com
Thank you for choosing Cuffbaby! We appreciate your trust and support.